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Technology Driven Storage & Flex Space Management

A new type of property management company, harnessing artificial intelligence, automation, and digital experience to significantly add value to storage and flex space investments in the Midwest.

Advanced Customer Service

Call routing, event tagging and an AI Agent that is always on, 24/7.

Workflow Automation

Full life-cycle management, automating workflow and operations.

Revenue Management

Real-time, data-based rate intelligence to optimize revenue.

Digital Experience

Exceptional digital experience, advanced SEO and digital marketing.

Management Services to Elevate Industrial Investments

We developed a technology first approach to customer experience, management and operations, across all self storage and flex space asset types, providing tenant centric, cost effective, and seamless property management.

Climate Controlled Self Storage

Technology enabled management of year round climate controlled facilities in underserved markets in the Midwest.

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Drive up Self Storage

Reliable management for single story, non-climate controlled facilities in secondary and tertiary markets.

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Flex Space

Full-service, seamless management for contractor bays or flex units that improves tenant experience while optimizing revenue.

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Climate Controlled Self Storage

Technology Based Management for Climate Controlled Self Storage

Our deep understanding of the Climate Controlled self storage allows us to maximize the tenant experience and the overall performance of the facility.

  • Effortless Financial Management – We handle all accounts payable, from mortgages to insurance, and provide timely, transparent reporting.
  • Proactive Property Maintenance – Regular inspections and preventive care keeps facilities in peak condition, minimizing future repair costs.
  • Tenant Relations & Legal Compliance – We address tenant needs, resolve legal issues, and ensure compliance with unit auctions.
Climate controlled storage units
Drive Up Self Storage

Streamlined Drive Up Storage Management

Midwest Storage Solutions delivers full-service management for single story, drive up self storage. Our team boosts property value through expert compliance, financial oversight, and tenant satisfaction.

  • Automated Move-in & Move-out Process – Immediate access to units with a delightful digital experience, ensuring safety and satisfaction for tenants.
  • Financial Planning & Budget Management – Professional budgeting and monthly financial updates optimize property cash flow and transparency.
  • Compliance & Regulatory Expertise – We handle all HOA, city, and state requirements to keep the property in good standing, from rules enforcement to recertifications.
Drive up storage facility
Flex Space

Maximize Income with Flex Space Management

Midwest Storage Solutions Flex space management maximizes profitability while ensuring an exceptional tenant experience. We handle everything, from marketing to maintenance.

  • Advanced Security – Advanced 24/7 monitoring, and non-stop facility surveillance.
  • Optimized Marketing & Listing Management – Expert marketing and listing management to attract bookings, boost visibility, and maximize rental rates.
  • Construction Services – Project management and construction services for new build, expansion, and end to end construction services.
Flex space facility with large bay doors

By the numbers

20+
Years of Real Estate Experience
95%
Average Occupancy Rate
4.7
Stars Based on 300+ Reviews
Leadership

Meet the Team

Chris Whaley

Chris Whaley

Co-Founder & CEO

Chris is the co-founder and CEO of Midwest Storage Solutions and leads finance and acquisitions. He was raised in Lawrence, Kansas, and is a sixth-generation Kansan with over 20 years of experience in real estate and more than 50 successful transactions. Chris also advises digital agencies, attended the University of Maryland, and is a Marine veteran.

Mona Whaley

Mona Whaley

Co-Founder & COO

Mona is the co-founder of Midwest Storage Solutions and leads all operations. She has over 20 years of real estate operations and project experience spanning many different real estate asset classes. Mona has a Bachelors Degree with an Art History focus from the University of Washington and an Interior Design Associate's Degree from the New York School of Interior Design.

Reviews

The Tenant Experience

"[MSS] is by far the "GREATEST" place I have ever rented from!"

I have rented many storage units in my lifetime. [MSS] is by far the "GREATEST" place I have ever rented from. The rental process was easy, payment process was easy. The units are clean and safe. I could always get a hold of someone. There was always a return call or text message sent with answers to my situation. I would recommend [MSS] to anyone needing to rent a storage place.

– V. Moffitt
"Most of all I am thoroughly impressed with the new manager that is in charge of the property."

I've been renting from this location over the years off and on. I am thrilled with now having the gated security now. It definitely allows me the ability to rest easy that my property is protected. Most of all I am thoroughly impressed with the new manager that is in charge of the property. She has always been very easy to contact and understanding of life's curveballs that happen. I truly appreciate her!! Thank you

– P. Wilson
"The units are clean, easily accessible and secure."

I have stored my things with [MSS] for years, and have had no problems. The units are clean, easily accessible and secure. I especially enjoy that the units are more secure with the gated entry. The staff is courteous and helpful. I would highly recommend this business to anyone needing to store their belongings in a safe and secure environment.

– D. Carson
Our Mission
Maximizing storage and flex space value through technology-driven, customer-first operations.